Learning Operations Manager

Areas | Learning delivery, operations, LMS, stakeholder coordination

Based | London

We’re working with a well established maritime organisation to find a Learning Operations Manager to support the end to end delivery of their Academy learning programmes.

This is a key role responsible for ensuring courses, workshops and professional schemes are delivered smoothly, on time and to a high standard. You will work closely with internal teams, instructors and learners, playing a central role in maintaining a high quality learning experience.

As a Learning Operations Manager, you will:

• Lead the planning, scheduling and delivery of all courses and learning events
• Oversee logistics, instructor coordination and preparation of course materials
• Manage delivery of professional schemes, endorsements and recognition services
• Maintain and update online courses in collaboration with internal teams
• Act as the main point of contact for learners, managing enrolments, assessments and certification
• Monitor delivery quality, gather feedback and produce reports for senior stakeholders
• Maintain delivery processes, documentation and audit trails
• Support social media scheduling and provide insights to improve engagement

What we’re looking for:

• Experience in training delivery, learning operations or programme coordination
• Strong organisational skills with the ability to manage multiple delivery cycles
• Experience working with an LMS platform such as Moodle
• Excellent communication skills and a proactive approach
• Strong attention to detail and ability to work independently
• Experience supporting quality assurance processes within a learning environment

What we offer:

• Salary of £35,000 – £40,000
• Opportunity to play a key role in delivering impactful learning programmes
• Supportive team environment with scope to develop

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