Outbound Customer Service Advisor

Company: McQueens Dairies
Apply for the Outbound Customer Service Advisor
Location: Glasgow
Job Description:

Join Our Team as a Outbound Customer Service Advisor

Are you ready to embark on an exciting journey as a Customer Service Advisor. We’re seeking passionate individuals who thrive in fast-paced environments, love interacting with people, and are dedicated to delivering exceptional service with a smile.

Position Details

Position: Outbound Customer Service Advisor

  • Salary: £27,976.00
  • Contract: Permanent
  • Based: Glasgow (Office based)
  • Working: Monday to Friday – 8am-4:30pm or 8:30-5pm

Perks & Benefits

  • Pension: Secure your future with our comprehensive pension plan.
  • Staff Discount: Enjoy exclusive discounts on our products/services.
  • Weekly Pay: Get rewarded for your hard work every single week.
  • Bonus Scheme: Earn extra rewards based on your performance.
  • Incentives & Rewards: Exciting incentives and rewards to recognise your achievements.
  • Free Onsite Parking: Hassle-free parking for all our team members.
  • Career Development: Opportunities for growth and advancement within the company.

Why Join Us?

Demanding Yet Fun Environment, challenge yourself in a fast-paced yet enjoyable workplace where every day is different.

Stability: Secure your future with a permanent position offering stability and long-term growth opportunities.

Salary £27,976.00

Required Experience

  • Excellent customer service skills, with previous experience in contact centre position highly desirable
  • A proven record in upselling products with existing customers
  • Strong negotiation and sales skills
  • Ability to work both as a team and as an individual
  • Ability to work towards office targets and KPI’s
  • The ability to use initiative and manage your time effectively
  • Strong self‑management skills
  • Enthusiastic and passionate member of the team
  • Knowledgeable on MS Office
  • Ability to work in a fast‑paced environment
  • Successful candidates must pass a DBS check as part of the onboarding process

Don’t miss out on this fantastic opportunity to kick-start your career and be part of a supportive team that values your contributions. Apply now and let’s embark on this exciting journey together!

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Posted: April 8th, 2026