A leading recruitment firm in Brighton is seeking a Workforce Planner to optimize resources in their Contact Centre. This role involves building forecasts and schedules, analyzing performance data, and maintaining stakeholder communication. The ideal candidate possesses strong experience in workforce planning, a proactive mindset, and knowledge of WFM systems. This position offers a hybrid work model, with hours from Monday to Friday, 8:45 AM to 5:30 PM.#J-18808-Ljbffr…
