Nova Chef supplies chef-crafted frozen meals and smart reheating technology to hotels, boarding schools, and workplace canteens across the UK — delivering restaurant-quality food without the need for a traditional kitchen brigade.
Pay: £24,420.00-£27,000.00 per year
Job Description:
Overview
We are seeking a proactive and organised Operations and Customer Support Assistant to support our daily business activities at NOVA CHEF. This is a hands-on role offering exposure to customer service, basic accounting, and food production operations.
It is ideal for someone looking to gain practical experience in a fast-growing food business, with the opportunity to develop across multiple areas.
Key Responsibilities
Support day-to-day operations across customer service, administration, and production
Communicate with clients via phone, email, and in person
Handle customer enquiries professionally and efficiently
Assist with invoicing, order tracking, and basic accounting tasks
Support stock control, organisation, and merchandising
Coordinate orders and schedules to ensure smooth workflow
Maintain accurate records of transactions and inventory
Assist the production team when required
Requirements
Fluent in English
Strong communication and organisational skills
Good attention to detail and time management
Basic maths skills and confidence working with numbers
Positive attitude and willingness to learn
Ability to work in a fast-paced environment
What We Offer
Hands-on experience across operations, finance, and customer service
Opportunity to grow within a developing food business
Dynamic and supportive team environment
Work Location: In person
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