Corporate Front of House Area Manager

Better places, thriving communities. Corporate Front of House Area Manager Central London (multi site)Competitive salary up to £45, per yearMonday to Friday 40 hours (office-based role) This isn’t management. This is leadership in the moment.We’re looking for an experienced corporate Front of House Area Manager who leads from the front – bringing the energy, presence and polish of five-star hospitality into a modern workplace.You’ll own the day-to-day Front of House operation across your area (3 offices, c 20-25 team members), ensuring every site delivers a consistent, high-quality experience. Highly visible and hands-on, you’ll be just as willing to step onto the reception desk, support with AV queries, or deliver impactful team meetings, all whilst setting the tone for service excellence.This role sits on our flagship corporate integrated facilities management account, for one of the UK’s leading high street banks. You will work alongside some of the best in guest services and FM – helping shape workplaces people genuinely want to be in. What you’ll be doing Owning the day-to-day Front of House (Guest Services) operation across multiple sitesLeading from the front – visible, hands-on and hosting in the momentSetting and maintaining consistent, premium service standards across all locationsBuilding strong, trusted relationships with clients and internal stakeholdersRecruiting, developing and inspiring a high-performing teamManaging day-to-day people processes (scheduling, absence, payroll)Driving service improvements and implementing changePartnering with FM and service lines to deliver a seamless One Team experience What we’re looking for Proven experience in multi-site premium workplace environmentsA confident, polished and host-led leadership styleExperience taking something good, and making it greatSomeone who is highly visible, hands-on and leads by examplePassion for guest experience, people and high standardsStrong stakeholder management and relationship-building skillsOrganised, adaptable and comfortable in a fast-paced environmentSomeone with strong reporting, administrative, HR and Payroll experience Essentials Office-based, Monday to Friday role (Shifts are between am and 7pm + ad hoc events)Based in LondonComfortable travelling across sites as requiredConfident using workplace systems (Outlook, Teams etc.) Why join us?This is a brilliant opportunity to step into a high-impact, hands-on leadership role on a flagship account.At Signature Guest Services, our ambition is clear – to be the only guest services partner that blends emotional intelligence with data-driven delivery, creating experiences that help people thrive and prove it.Come and be part of that delivery.We’re passionate about developing our people and building future leaders. You’ll benefit from: UK-wide networking away days with peers across our businessOpportunities to attend industry events and forumsGenuine, structured talent development at every levelBespoke customer experience training and on-site coachingClear pathways into senior leadership rolesWe don’t just talk about development – we invest in it. If you thrive on being on the floor, leading from the front, and creating standout experiences through people and presence – we’d love to hear from you. Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at ….