Homelessness Reviews Officer

Good Afternoon, I am currently representing Westminster Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience.

Job Title: Homelessness Reviews Officer (Hybrid)

Responsibilities

• Complete statutory homelessness reviews, including housing register and temporary accommodation suitability reviews.
• Ensure all decisions comply with homelessness legislation, statutory guidance, and council policies.
• Manage a caseload proactively with minimal supervision, progressing cases efficiently to conclusion.
• Liaise with service users, colleagues, and partner agencies via email, telephone, and face-to-face contact.
• Accurately record and document all case activity on case management systems and relevant spreadsheets.
• Obtain, assess, and analyse information to support robust and defensible review decisions.
• Communicate clearly and effectively, ensuring all interactions are led with empathy and understanding.
• Complete all administrative tasks to a high standard, ensuring records are clear, concise, and legally compliant.

Qualifications

• Proven experience of completing homelessness reviews (mandatory).
• Experience of completing housing register and temporary accommodation suitability reviews (mandatory).
• Experience of statutory decision-making within a housing or homelessness context.

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