IT Service Desk Analyst — Customer-Focused Support (FTC)

Company: HC-One Ltd.
Apply for the IT Service Desk Analyst — Customer-Focused Support (FTC)
Location:
Job Description:

A leading care provider is looking for a Service Analyst in Tees Valley, responsible for offering technical support and managing service requests. You will join a dedicated team, helping care home staff with IT-related issues. Candidates should have a Level 3 IT Qualification, at least 2 years of relevant experience, and be proficient with Microsoft Office 365 and ticketing systems. A commitment to customer service and attention to detail are essential. The role is part of an inclusive workplace culture.#J-18808-Ljbffr…

Posted: April 9th, 2026