As a Credit Controller, you will be a vital member of our finance team, responsible for managing the company’s credit risk and ensuring a healthy cash flow. You will balance a firm approach to debt recovery with a commitment to maintaining excellent customer relationships, acting as a key point of contact for both internal teams and global partners.
Key Responsibilities
- Standard Credit Control and relationship/cust management
- Monthly review meetings and overview of aged debtors
- Posting and allocating daily payments. Submitting monthly up to date statements
- Manage relationships with customers and team members.
- Deciding on credit and payment terms for new and existing debtors while following strict processes
- Responsibility for cash collections within customers agreed terms
- Compile and act upon debtors aged listing reports
- Apply and review credit insurance cover as required
- Resolving queries both internally and externally around outstanding invoices
- Be able to understand and deliver information from our accounting system.
- Develop and maintain a positive working relationship with all our customers.
- Facilitating the effective resolution of invoice related queries
- Setting up new accounts daily. Allocating a credit facility based on customers’ credit reports
- Liaise with other offices Globally and other internal teams locally to ensure efficient order flows
- Understanding of a credit report and how to manage changes as and when required
The above list is not exhaustive and is mainly a guideline of some of the duties undertaken
Essential Criteria
- A candidate who embodies our values and places the customer at the heart of everything they do.
- 2+ years of previous credit control experience working in a finance department or similar would be an advantage
- Previous experience of dealing with a large customer base and working in a fast-moving and complex environment
- Highly motivated with the ability to work in a team as well as individually
- Excellent written and verbal communication skills
- Exhibit excellent organizational skills and attention to detail along with a proven ability to meet deadlines
- Confidence to handle situations as they arise and think on your feet to find the best solutions.
Desirable Criteria
- Previous experience in a similar role.
- Proficient in Debt management & Cash collections
- IT skills, including knowledge of SAP.
Key Skills
- A proactive approach to work, embracing company values.
- Excellent communication skills.
- Ability to prioritise workload.
- Proficiency in Office Applications, particularly Microsoft Excel.
- Strong attention to detail and sound decision-making.
Training
- Ongoing training to build confidence in handling customer queries.
- SAP system training
What can you expect?
- A competitive salary
- 33 Days Annual Leave
- Enhanced Company Pension Contribution
- Private Medical Cover
- An employer with a clear sustainability strategy (for our planet, customers, and employees).
- We invest in your development and believe in lifelong learning.
- Our Unique Unilin DNA.
- Enjoy great discounts on our products.
- In short, you’ll be joining a Top Employer!
Who are we?
Unilin is an international leader in interior design and building solutions with a strong focus on sustainability and innovation. With our flooring, panels, insulation materials, and technologies, we are present in the homes and workplaces of millions of people, as well as in public spaces around the world. Our brands Quick-step, Pergo, and Moduleo are probably familiar to you. Worldwide, around 7800 employees work every day to push boundaries and innovate. Want to know more about our story? Be sure to check out our website.
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