General/Operations Manager

Are you ready to lead the heartbeat of a growing manufacturing business and drive operational excellence across two busy sites?

R&D Partners is seeking a dedicated and experienced General/Operations Manager to oversee the daily operations of a manufacturing business across two sites. This role focuses on ensuring smooth production processes, maintaining high-quality customer service, and achieving strategic business objectives. You will lead operational planning, manage stock controls, and support production schedules while fostering a collaborative and efficient work environment.

Applicants must have the right to work in this location.

Responsibilities

• Oversee day-to-day manufacturing operations across two locations.
• Plan and implement schedules to meet deadlines and maintain quality standards.
• Lead and coach teams in operations and customer service functions.
• Manage stock levels and ensure timely delivery of products.
• Develop and execute operational plans to achieve business goals.
• Ensure compliance with medical quality standards and internal systems.
• Build strong relationships with suppliers, distributors, and stakeholders.
• Monitor budgets, financial decisions, and investment opportunities.
• Support audits and maintain compliance with health, safety, and quality regulations.
• Continuously improve processes and workflows for better efficiency.

Key Skills and Requirements

• Strong leadership and team management skills to motivate and develop staff.
• Excellent communication skills to collaborate across departments and with stakeholders.
• Experience in manufacturing operations, including production, stock control, and supply chain management.
• Knowledge of Quality Management Systems and regulatory compliance.
• Familiarity with ERP systems and accounting software (e.g., Xero).
• Problem‑solving skills to adapt to challenges and drive continuous improvement.
• Background in engineering or significant experience in a manufacturing environment preferred.
• Awareness of the ophthalmic industry is a plus but not required.

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