Sales Office Manager

Job Summary

Sales Office Manager in the Smethwick and Handsworth area.

Hours of Work

Monday to Thursday 8 am to 5 pm; Friday finish at 12 pm.

Responsibilities

• Manage day‑to‑day operations of the sales office.
• Maintain office systems, supplies, and procedures.
• Ensure a professional and organised working environment.
• Assist the sales team with administrative tasks and coordination.
• Prepare sales reports, presentations and documentation.
• Monitor sales performance data and track KPIs.
• Act as a point of contact for customer enquiries, provide quotations and handle orders, complaints and follow‑ups professionally.
• Maintain strong relationships with clients and be responsible for meeting and exceeding the sales budget.
• Supervise administrative staff, coordinate schedules, meetings and communications.
• Support onboarding and training of new team members.

Requirements

• Proven experience in office management or sales administration.
• Strong organisational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Experience with CRM systems preferred.
• Ability to work under pressure and meet deadlines.
• A qualification in Sales or Business Administration preferred.
• Previous experience in a sales environment.
• Leadership or supervisory experience.

#J-18808-Ljbffr…