Regional Customer Experience Lead – Housing & Repairs

A leading property maintenance firm is seeking a Customer Service Operations Manager to lead interactions and improve service across multiple sites. The ideal candidate should have a strong background in social housing, experience managing large in-house teams, and the ability to analyze data for service improvement. This role emphasizes a customer-first approach while ensuring compliance and building positive relationships. It offers hybrid working with flexibility across multiple offices in the Midlands.#J-18808-Ljbffr…