Guidewire Business Analyst

ROLE SUMMARY AND RESPONSIBILITIES

The Guidewire ClaimCenter Business Analyst will be responsible for ongoing analysis, support and management of our Guidewire ClaimCenter global implementation.

ROLE RESPONSIBILITIES

• Ability to ingest full knowledge transfer of existing applications and thoroughly document

• Work with business to understand business requirements. Create functional specifications as needed for new functionality.
• Design solutions that maximize the out of the box features of the product and minimize customizations.
• Completely document and provide end to end data flows for the GWCC and multiple integrations per the specifications
• Develop detailed requirements specification for GWCC
• Test configuration changes and assist QA team in test planning and troubleshooting
• Estimate the level of effort/cost of new application functionality
• Provide analysis, troubleshooting and resolution on production issues related to applications and its integration points
• Coordinate support activities with business stakeholders and IT resources
• Enforce compliance with change control procedures for on-going production changes and projects

REQUIRED TECHNICAL QUALIFICATIONS (in order of level of need)

• 5+ years hands on experience with developing detailed business and technical requirements for Guidewire ClaimCenter required
• 3+ years of experience supporting Guidewire ClaimCenter and related integrations.
• data architecture experience a +
• Master experience with excel and managing data
• Experience with SQL development preferred. Must be able to read and understand SQL code and develop complex queries.
• Proven track record of creating clear, concise deliverables that reflect a deep understanding of business needs and the out of the box software functionality.
• Excellent problem-solving and analytical skills.
• Experience operating and interfacing with business management, including negotiation and presentation skills.
• Excellent communication skills, both written and verbal. Understands communication channels and escalates appropriately.
• Strong initiative; able to self-manage. Comfortable with ambiguity and able to work through it to get the right things done.
• Experience using standard project and business tools including Microsoft Project, Excel, PowerPoint, SharePoint.
• Team player who works well with technical and business resources.

EDUCATION REQUIREMENTS

• Bachelor’s degree in computer science or equivalent

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