Interim Associate Director, Commercial Operations & Customer Engagement

Planet Pharma is recruiting for an interim Associate Director, Commercial Operations & Customer Engagement who will lead the UK & Ireland Solid Tumours Brand Team, supporting the successful launch of a novel oncology asset across multiple indications. This role offers the chance to shape long-term commercial strategy in a fast-moving, entrepreneurial environment.

Key Responsibilities

• Lead the UK & Ireland Solid Tumours Brand Team to deliver successful launches across multiple indications
• Develop and execute long-term commercial strategy, brand plans, tactical plans, and marketing budgets
• Provide strong cross-functional leadership across a matrix organisation to drive performance
• Design and deliver clear, differentiated marketing strategies aligned with customer needs and insights
• Partner with Business Analytics to define KPIs, generate market insights, and inform forecasting
• Lead development of key marketing deliverables including brand plans, tactical programmes, and market research
• Ensure effective omnichannel strategy execution based on customer segmentation, preferences, and feedback loops
• Build and maintain strong relationships with external Key Opinion Leaders (KOLs) and partners
• Represent the organisation at key UK, Ireland, and European meetings and conferences

Commercial & Financial Leadership

• Own financial planning and budget management; monitor performance and address variances
• Manage expenses within budget and deliver targeted profit contribution
• Align local execution with regional and global franchise strategies
• Drive business decisions with patient centricity at the core

Governance, Culture & Compliance

• Ensure compliance across all GxP areas and uphold the highest ethical standards
• Operate in accordance with all applicable laws, regulations, and internal standards of conduct
• Contribute to culture, people development, and business initiatives aligned with organisational mission and values

About You

• Proven commercial leader with strong exposure to commercial operations, including sales, marketing, analytics, insights, and sales force effectiveness
• Entrepreneurial mindset with experience operating in fast-paced, high-growth environments
• Strong collaborator with the ability to influence cross-functional and senior stakeholders
• Confident engaging with both scientific and commercial audiences

Key Qualifications

• Bachelor’s degree required; advanced qualification (e.g. CIM, MBA, MA, PhD) is an advantage
• Minimum 8 years’ experience in pharmaceutical marketing or related commercial roles
• Minimum 3 years’ oncology sales and/or marketing experience (PD‑L1 experience strongly preferred)
• Experience launching products in the UK & Ireland market highly desirable
• Demonstrated ability to build impactful relationships with KOLs and internal stakeholders
• Excellent communication skills with the ability to translate complex data into clear commercial insights
• Strong capability in strategic thinking, execution, collaboration, and delivering results

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