Customer Service Advisor

Company: Meridian Business Support
Apply for the Customer Service Advisor
Location: East Grinstead
Job Description:

Would you like to use yourexperience within a busy call centre or contact centre environment in an importantCustomer Service Advisorrole within a leading organisation that offers hybridworking and no evening shift work?

ACustomer Service Advisoropportunity has arisen within the busy membership services teamat our client,a leading international membership organisation, where you will be responsible forproviding customer help, support and guidance to membersand non-members contacting the departmentwith enquiries, complaints and queries relating to products and services. You will be providing a high level of service across various touch points including inbound and outbound calls, e-mail, webchat and social media.

As aCustomer Service Advisor,your role will involve:

  • Managing all incoming and outgoing contact with customers in an efficient manner
  • Promoting all services to members relating to membership, financial / insurance products, and site information
  • Developing knowledge across the full range of products available for members
  • Providing a high level of service andinformationto customers

I am interested in speaking with candidates who have experience working as aCustomer Service Advisor, Motor Assistance Coordinator, Medical Assistance Coordinator, Travel Assistance Coordinator, Call Centre Advisor, Contact Centre Advisor, Call Centre Agent, Contact Centre Agent, or Customer Service Administrator,within a fast paced, busy call centre or contact centre environment.

Salary for this position is: 26,728 p.a.

Benefits include: Hybrid working,discounts on retail, holidays and gym, assistance towards training courses, private health scheme and more!

If you drive parking can be founda short walk from the office, but if you don’t want to drive, theiroffice is located within 5 minutes walk from the train station– so very easy to get to!

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.

Posted: April 9th, 2026