Senior Customer Service Exec – Key Accounts & Renewals

Company: Escode, Part of NCC Group
Apply for the Senior Customer Service Exec – Key Accounts & Renewals
Location: Manchester
Job Description:

A software escrow solutions provider in Manchester is seeking a Customer Service Executive to foster long-term customer relationships while providing exceptional service delivery. Key responsibilities include managing a portfolio of clients, supporting onboarding efforts, and ensuring data accuracy. The ideal candidate will possess strong communication and problem-solving skills and have experience with Salesforce. This role includes training and mentoring junior team members, contributing to process improvements, and ensuring customer satisfaction. The position operates on-site with some remote flexibility.#J-18808-Ljbffr…

Posted: April 9th, 2026