Assistant Store Manager (Retail)

About The Role

As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business grow and change for the better.

Responsibilities

• Provide leadership and inspiration to the team to deliver an exemplary customer journey.
• Collaborate with the Store Manager to create and execute the commercial plan for the store.
• Oversee daily store operations, including customer service, store operations, and clinical activities such as patient pre‑screening, dispensing, and accuracy checks.
• Manage and develop a diverse team, allocating responsibilities, creating rotas, conducting return‑to‑work reviews, and holding performance management sessions.
• Support completion of Boots’ industry‑leading “Step into Optics” training programme and other leadership training programmes.

Qualifications

• Experience working in a customer‑facing role.
• Desire to learn and grow in a dynamic retail setting.
• Experience leading or coaching a team.

Desired

• Experience working in a clinical environment.

Benefits

• Discretionary quarterly bonus.
• Generous employee discounts for you and a second person (terms and conditions apply).
• Clinical and non‑clinical career development opportunities.
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, Employee Assistance Programme.

Equal Opportunity

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.

#J-18808-Ljbffr…