Senior Administrator

• Suffolk County Council
• Address: Endeavour House, Ipswich IP1 2BX - Hybrid
• Salary: £28,598 per annum (pro rata)
• Hours: 37 hours per week, flexible working options available
• Contract: Fixed Term or Secondment for 1 year

We are focused on making a meaningful difference to communities across Suffolk. How? By listening to our people learning from what they say and creating a culture of mutual respect, where everyone works together to achieve great things. As a Senior Administrator in the Suffolk Resilience Forum (SRF) you will be as keen to collaborate and build a bright future as we are. So, to make a positive impact, connect with us and connect with a fantastic career.

Reimagine the possibilities.

Your role and responsibilities

As a Senior Administrator, you will support the SRF through a wide range of administrative and organisational tasks, including:

• Taking accurate minutes and notes at meetings.
• Coordinating room bookings, arranging travel, and managing diaries.
• Working closely with the SRF team and attending multi-agency meetings.
• Supporting major incident responses within strategic or tactical coordination centres in Suffolk.
• Receiving full training on Suffolk's response functions.
• Maintaining accurate financial administration processes and records.
• Assisting with administrative audits.
• Using the procurement system to support the SRF delivery plan.
• Overseeing day-to-day administrative, financial, and IT processes within your area of work.
• Managing activities within your specialism, including research, investigating issues, and preparing presentations.
• Identifying opportunities to improve processes, service levels, and performance.

You will need

You will bring strong people skills, great attention to detail, and the ability to work proactively. We are looking for someone who has:

• Experience carrying out specialist administrative and financial procedures.
• Previous experience managing budgets and/or working with financial information.
• Excellent working knowledge of Microsoft Office applications.
• Accurate note taking or minute taking skills.
• Strong organisational skills with the ability to prioritise and meet deadlines.
• An understanding of confidentiality and data protection requirements.
• Research and problem solving skills to handle queries effectively.
• Clear verbal and written communication skills, including the ability to explain complex information.

You can view a full list of requirements in the Job and Person Profile (Word). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team

The Suffolk Resilience Forum (SRF) secretariat team supports partner agencies under the Civil Contingencies Act 2004. We provide the structure and coordination needed for multi-agency planning and response to major incidents.

The team includes a Chief Resilience Officer; Partnership Manager and Deputy Partnership Manager; three Risk and Resilience Officers; a Communities Coordinator; a Data Analyst; and a Climate Adaptation Officer.

We work flexibly, combining working from home with office days at Endeavour House, Police HQ Martlesham Heath, and other locations across the county. Communication, collaboration, and partnership working are at the heart of what we do.

Empowering Everyone

We are big believers in potential, possibility and the power of different ideas. We are always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information

Please contact Emma Dixon (she/her) for a casual conversation. You can reach them by calling 01473 265968 or emailing: emma.dixon@suffolk.gov.uk

If you want to apply for a secondment, read the secondment policy first. Make sure you get permission from your current manager before submitting your application.

How to apply

Step 1 - Read the Job and Person Profile (JPP) (Word).

Step 2 - Click Apply Now' to start your online application.

Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.

1. Please describe a time when you managed complex administrative or financial processes. What was your role, what steps did you take, and what was the outcome?
2. Tell us about a situation where you identified an opportunity to improve a process or service. What actions did you take and what impact did it have?
3. Tell us about a time when you had to maintain confidentiality or handle sensitive information. How did you ensure it was managed appropriately?
4. Describe a situation where you demonstrated resilience during a challenging period. How did you maintain your performance and wellbeing?

Please note:

Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

For guidance on completing your application, please see our How to Apply page.

We value authentic applications that showcase your genuine skills and experiences, so we encourage you to present your own work and ideas throughout the process. You can also read our Using AI in Your Application and Interview guidance to understand acceptable and unacceptable use of AI. If AI is used inappropriately, your application may not be progressed.

Do you need any reasonable adjustments to help you to apply?

If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at: recruitment@suffolk.gov.uk or 03456 014412. You can find examples of possible adjustments on our Reasonable Adjustment pages. If you're invited to the next stage, you'll have another chance to request adjustments.

Closing date: 11.30 pm, 1 April 2026.

Interview date: 8 April 2026.

Promoted as SPJ (Standard Plus Job) on Suffolk Jobs Direct.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We're driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In return, you'll enjoy:

• up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• membership of a competitive Local Government Pension Scheme (LGPS)
• travel, lifestyle, health and wellbeing benefits
• performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• training and encouragement to expand your knowledge
• a variety of career development opportunities across our organisation
• diverse and active staff networks
• flexible working options, with the right to request flexible working from your first day

Plus lots more!

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).

#J-18808-Ljbffr