Primary Details
Time Type: Full time
Worker Type: Employee
Senior Lead Digital Cyber Proposition
Role Highlights
- Location: London based role with hybrid working
- Reporting to: Global Head of Cyber Underwriting
- A strategically focused role that sits at the intersection of underwriting, distribution, and technology, helping to define how digital cyber business is built, delivered, and scaled globally.
The Opportunity
Reporting to the Global Head of Cyber Underwriting, this role is responsible for developing and managing the global digital cyber insurance proposition, which currently serves a significant SME customer base and is designed to evolve as the digital segment grows and changes. The focus spans underwriting strategy, coverage design, pricing frameworks, and enabling effective distribution, ensuring the proposition remains scalable, competitive, and aligned to business objectives. Working cross-functionally with underwriting divisions, product and wordings, technology, claims, cyber services, and distribution teams, the role supports profitable growth and strong portfolio performance across markets.
Your New Role
- Develop and maintain the global digital cyber proposition, covering underwriting strategy, pricing principles, and risk selection.
- Set and update underwriting guidelines, appetite frameworks, and referral rules to support automated and semi‑automated workflows.
- Monitor portfolio performance and key KPIs to support profitability and competitiveness across markets.
- Engage with claims to ensure feedback loops inform underwriting strategy, coverage evolution, and risk selection.
- Support distribution strategy, partner prioritisation, and go-to‑market planning for digital business.
- Assess and manage digital distribution models, including brokers, MGAs, aggregators, and embedded channels.
- Lead the evaluation, selection, and ongoing oversight of vendors supporting digital platforms, data, and technology capabilities.
- Partner with product, wordings, and compliance teams to maintain coverage and ensure regulatory alignment.
- Collaborate with cyber services to integrate risk management offerings into the digital proposition.
- Work with IT and operations to define requirements for automated workflows, servicing processes, and system enhancements.
- Maintain market insight on cyber risks, digital customer needs, and competitor developments, and represent the proposition externally where required.
Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
About you
- Strong cyber insurance experience, with a solid grounding in underwriting, cyber risk, coverage, and portfolio performance.
- Proven experience developing and owning insurance propositions, ideally within digital, automated, or semi‑automated trading environments.
- Deep understanding of underwriting strategy, appetite, pricing principles, and risk selection, and how these translate into scalable digital products.
- Experience working with digital distribution models (e.g. brokers, MGAs, insurtechs, aggregators, embedded insurance) and supporting go-to-market delivery.
- Confident operating in a global, matrixed environment, partnering across underwriting, product/wordings, technology, claims, marketing, cyber services, and operations.
- Combines technical expertise with commercial and strategic thinking, using data and market insight to drive profitable growth.
Equal Employment Opportunity
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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