What You’ll Do
- Act as the customer’s technical advisor across the lifecycle, partnering with Sales and Customer Success to ensure continuity from evaluation through onboarding and expansion, with a primary focus on pre-sales revenue impact.
- Lead technical discovery and architecture for strategic prospects and existing customers; translate customer workflows into Linear configuration, data model, permissions, and integration patterns.
- Run pre‑sales technical evaluations end‑to‑end: deliver tailored deep‑dive demos, proof‑of‑concepts, security and architecture reviews, and integration workshops that remove deal risk and accelerate time to close.
- Design and execute migrations and implementation plans that set customers up for long‑term success; provide clear handoffs to post‑sale teams (context, decisions, risks, and next steps).
- Build and maintain realistic, scalable demo environments and reference configurations that mirror enterprise workflows and enable Sales to tell a credible, repeatable story.
- Codify lifecycle playbooks and enablement: create technical training for sales and post‑sale teams, curate exemplars, and continuously improve the technical sales motion.
What We’re Looking For
- 5+ years in a Solutions Engineering, Pre‑Sales, or similar role at a high‑growth SaaS company, with experience supporting enterprise‑scale deals.
- Strong hands‑on experience with OAuth2 and GraphQL, data migrations, and product integrations.
- Excellent communication skills—able to present complex technical concepts clearly to both engineers and executives.
- Experience with Github and git; Linear and/or Jira strongly preferred.
- Proven ability to build realistic, scalable demo environments and troubleshoot production issues.
- CS degree or engineering background strongly preferred.
- Collaborative mindset with experience partnering across Sales, Product, and Customer Success teams.
What We Offer
- Competitive salary and equity
- Employee‑friendly equity terms
- Daily meal and coffee stipend on every workday
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
This role is anchored to our London hub. We’re looking for someone who can work from our London office in Shoreditch 2‑3 days per week, with flexibility around scheduling, as this role will be closely connected to in‑person collaboration with our growing sales presence in the region.
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
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