Injury Claims Handler

Overview

KT & Coe are currently recruiting for an experienced Serious Injury Claims Handler to join a specialist legal team. This role is ideal for someone with previous personal injury case handling experience, particularly with serious injury claims, who is looking to develop their career within a supportive and high-performing team.

Responsibilities

• Manage a caseload of serious injury personal injury claims from initial instruction through to resolution.
• Apply for and review medical records and supporting documentation.
• Liaise with clients, witnesses, police forces and third parties.
• Obtain police reports, CCTV evidence and witness statements.
• Ensure clients attend required medical examinations.
• Negotiate settlements with third parties.
• Prepare cases for litigation and court proceedings.
• Prepare court bundles and documentation.
• Assist counsel at court hearings where required.
• Maintain accurate file management and compliance with legal procedures.
• Build strong relationships with colleagues and stakeholders.

Requirements

• Previous experience handling serious injury personal injury claims (intermediate / multi-track).
• Strong negotiation and analytical skills.
• Excellent communication and client care skills.
• High attention to detail.
• Ability to manage a busy caseload and prioritise work effectively.
• Strong team player with a proactive approach.

What’s on Offer

• Opportunity to work within a high-performing and supportive legal team.
• Ongoing training and professional development.
• Career progression opportunities.
• Pension contribution.
• Free parking.
• Employee referral programme.
• Employee Assistance Programme.
• Wellbeing initiatives.
• Regular social events and team activities.
• Weekly kitchen treats and refreshments.
• This role can be fully remote.

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