Trainee Claims Handler | Sabre Insurance Group PLC
As a member of the Claims team you will be trained to investigate, negotiate and settle claims over a 2-year milestone training period. You will be allocated a small number of claims to start building your own claims portfolio, which will include claims involving Credit Hire and non-serious Personal Injury.
Milestone Scheme
New recruits join Sabre’s Milestone Scheme, where reward is aligned to individual performance. During their first two years with Sabre, employees take part in regular performance reviews, through which pay increases or bonuses may be achieved, ensuring remuneration reflects the value they deliver and their development through ongoing investment in training.
Key Responsibilities
Ensure that allocated claims are fully investigated. Communicate with policyholders, solicitors and others by telephone and in writing. Maintain accurate estimates on outstanding claims so the appropriate reserve can be made for each claim. Work within the team to ensure that all claims are settled within appropriate time scales. Work flexibly within the team, assisting colleagues wherever pressure is greatest to enhance overall team performance. The role is primarily office based.
Key Performance Indicators
- Self-Development
- Computer Skills
Relationships
- Reporting to Training Team Leader (initial 6 months), then Team Leader
- Liaising closely with Training Coach to develop & mentor knowledge
- Work with Training Manager as appropriate
- Targeted Customers/brokers & Suppliers
Skills and Experience
- Experience of working in an Office Environment
- Experience of providing excellent customer service
- Willing to learn
- 5 GCSE passes or equivalent (grades 4-9 / A-C), including English Language & Literature, and Mathematics
- A level qualifications, preferably in Maths, English or Business desired but not essential
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