Overview
We are currently recruiting for a Claims Handler to join a friendly and supportive insurance team based in Mansfield. This is a fantastic opportunity for someone with claims or insurance experience who enjoys helping customers, resolving problems, and managing cases through to a successful outcome.
Working as part of a busy and professional environment, you will be responsible for managing insurance claims from first notification through to settlement, ensuring customers receive excellent service throughout the process.
Responsibilities
- Manage insurance claims from initial notification through to resolution.
- Investigate claims by gathering information from customers, insurers, and third parties.
- Assess claim details and ensure all documentation is accurate and complete.
- Liaise with insurers, loss adjusters, suppliers, and other external parties.
- Keep customers informed throughout the claims process, providing clear updates and support.
- Ensure all claims are handled in line with company procedures and regulatory requirements.
- Maintain accurate records using internal systems and documentation processes.
- Work to resolve claims efficiently while maintaining a high level of customer service.
Skills and Experience
- Previous experience within an insurance or claims handling role is desirable.
- Strong customer service and communication skills.
- Ability to manage multiple cases and prioritise workload effectively.
- Excellent attention to detail and problem-solving ability.
- Confident using computer systems and maintaining accurate records.
- A professional and empathetic approach when dealing with customers.
Whatu2019s on Offer
- Competitive salary depending on experience
- Supportive and collaborative team environment
- Opportunities for training and career development within the insurance sector
- Stable and growing business with long-term career prospects
This role would suit someone currently working as a Claims Handler, Claims Administrator, or within a customer-focused insurance environment who is looking to develop their career within a professional and supportive company
#J-18808-Ljbffr…