Business Analyst

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate Business Analyst to join our growing business on a permanent basis.

In this role, you can expect:

• To facilitate, coordinate and document detailed business requirements regarding the business change agenda (project or work package).
• To work directly with the relevant IT development team or cross functionally as appropriate to articulate and ascertain the feasibility of the business change and mediate cross functionally regarding potential solutions.
• To aide in the development of new solutions to meet business change requirements.
• To assist internal customers in the management and development of their business processes to create efficiency and value.
• To assist in the management of key IT projects, work packages from their inception to ensuring they are completed:
• to the agreed timescales and milestone plan
• with the desired deliverables of the appropriate quality
• achieving the appropriate benefits schedule
• report writing: this will incorporate writing the business terms of reference, writing the business requirements documentation – in readiness for the developers to commence coding, project highlight reporting etc.
• testing: to assist as and when required
• Working with the Service Delivery team regarding service transition
• To support the Squad in both the maintenance and support of existing systems to meet (or exceed) Service Level Agreements (SLAs)

You should apply if you have:

• Experience of working in an agile environment and the management of a product backlog
• Knowledges of Microsoft Azure DevOps would be an advantage
• Excellent communication and coordinating skills will ability to gather and challenge requirements
• Experience of a fast-paced retailer, supply chain or similar environment would be an advantage
• Analysis capability to work with business users and IT development teams to turn business problems into system solution requirement
• Skill in organising resources and establishing priorities
• Strong communication and relationship management skills are a must

What to expect from us:

• 15% discount in Iceland stores
• 30% discount at Club Individual Restaurants
• 33 days holiday (including bank holidays)
• Free onsite parking
• Subsidised staff restaurant and Costa Coffee

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