Service Delivery Quality Assurance Lead

A specialist mortgage lender in the UK is seeking a candidate to join their Sales Operations team. The role involves reviewing and assessing the quality of service delivery, ensuring a high-quality experience for customers and brokers. Responsibilities include conducting quality assurance reviews, providing constructive feedback, identifying risks and opportunities for improvement, and leading collaboration sessions. The position can be based in London, Cardiff, or Manchester.#J-18808-Ljbffr…