Claims Handler

We’re strengthening our Claims function within our Burnley hub to ensure we continue to provide outstanding service to our clients and colleagues.

You’ll be Responsible for the delivery of claims services, taking overall responsibility for the smooth running of client accounts by providing or introducing technical advice and service support on all claims related matter.

Responsibilities

• Main Point of contact for all general/strategic claims issu
• es.To manage a Delegated Authority claims management system in relation to Professional Indemnity Insurance sche
• me.Generate additional revenue through claims value added servi
• ce.Understand the clients’ business and their claims management needs and look for innovative solutions to deliver those needs through the provision of ongoing client servi
• ce.To understand the client’s business and associated insurance risks and exposur
• es.To carry out analysis and report on claims experience including executive summaries, ‘what if’ analysis and triangulation etc – leading presentations and delivery to clien
• ts.Lead and deliver the end to end ongoing client service, adhering to standardised policies, procedures and service standar

Benefits

• ds.The Benef
• its:A negotiable starting salary with regular 1-2-1’s coupled with the standard benefits package (Holiday, Pension etc.) and a culture built around developing its s
• taffFull support for professional qualificat
• ionsAccess to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probat

About you

• t you:You’ll have a good understanding of the claims market with a wide range of Commercial Insurance Knowledge, including Fleet, EL, PL, Motor, Property and Professions
• risks.Able to communicate and influence effectively at all levels up to and including director
• level.A skill set that includes high level Analytical, IT and Communication skills (Verbal, Written, Video) coupled with a client first mi

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