Senior Manager, Multi-Channel Contact Centre

A leading airline company in the United Kingdom is seeking a Senior Manager for their Contact Centre. This role involves leading a large, multi-channel team of up to 500 colleagues, focusing on performance and customer outcomes. Candidates should have proven leadership experience, strong stakeholder management skills, and a track record of driving operational excellence. The position offers significant opportunities for impact within the customer care operation and includes appealing travel benefits.#J-18808-Ljbffr…