Senior Manager, Multi-Channel Contact Centre Leadership

A leading airline in the UK is looking for a Senior Manager – Contact Centre to lead their Customer Care team. This role involves overseeing a large contact centre team, ensuring high-quality customer outcomes across all channels. The ideal candidate will have strong leadership skills, operational experience, and a proven ability to drive performance through data insights. Competitive staff travel benefits and a supportive work culture are part of the offer.#J-18808-Ljbffr…