Business MI Analyst

Business MI Analyst

Here at Conduent we have an amazing opportunity to join our team as a Business MI Analyst at our offices based in Leeds. As a Business MI Analyst, you’ll be at the heart of analysing and reporting management information to drive business decisions.

• Contract: Full Time Permanent
• Hours: Monday to Friday normal office hours
• Site: Office-based in Leeds, LS11 5BD
• Salary: £28,000

Key Responsibilities

• Analyse and interpret data regarding key performance metrics for various target audiences
• Provide ad-hoc reporting to management to mitigate risk and drive business decisions.
• Develop and adapt MI according to requirements.
• Respond to ad-hoc requests for MI, data, or analysis.
• Understand business processes and underlying data to add value and practical insights to MI.
• Identify opportunities for process improvement.
• Seek opportunities to improve business performance or drive business benefit through data analysis.
• Able to develop effective data collection plans
• Support systems or process change to help maintain data integrity and identify reporting opportunities.
• Build positive relationships and collaborate with a variety of roles at all levels.
• Able to present data to all levels within the organisation.

Skills & Qualifications

• Advanced MS Excel user and proficient in the use of MS Office suite (Word, PowerPoint, Outlook etc.) as well as MS DevOps
• Experience in the use of SQL and the writing of queries
• Possess an analytical mindset and approach
• Able to extract exacting requirements from stakeholders for full comprehension using effective listening skills and effective in asking open questions to elicit information
• Previous experience working with large and complex datasets
• Possess effective time management skills and able to prioritise workloads
• Knowledge of Project Management methodologies especially Agile
• Knowledge of Lean methodologies
• Previous experience of service centre operations is beneficial
• PowerBI experience (Desired but not essential)

What we offer you

• 33 days annual leave (including bank holidays)
• Life Assurance x 4 annual salary
• Private Dental Plan
• Private Medical Insurance (Aviva)
• Income Protection Scheme
• EAP includes local discount.
• Excellent Online Learning Platform
• Cinema Society Discounts
• Apprenticeships
• Free Eye Tests
• Mentoring Programs

Travel & parking information

We are based a short 10–15-minute walk from Leeds railway station. Please be aware that parking availability onsite is not guaranteed.

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