Relief Emergency Response Team Officer (Fire & Security

Company: Mitie Cleaning & Hygiene Services
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Job Description:

Relief Emergency Response Team Officer (Fire & Security)

Hours: 12-hour shifts (days/nights/weekends)

Join Mitie – Build Your Future with Industry-Leading Training and Benefits

Are you ready to take your SIA career to the next level? At Mitie, we’re offering an exciting opportunity to join our Emergency Response Team — a multi-skilled role combining security, fire response, and first aid responsibilities.

This is far more than a standard security position. It’s a chance to gain specialist emergency response training, earn recognised qualifications, and develop skills that can open doors across the security, fire, and rescue sectors.

Exceptional Training – Provided by Mitie

  • Successful applicants will complete a full training package, all fully funded by Mitie. Training includes:
  • First Response Emergency Care (FREC 3) – 5 days
  • Medical Gases (Oxygen and Entonox) – 2 days (or integrated within FREC 3)
  • Basic Fire Training – 2 days
  • Breathing Apparatus Training – 5 days

Why Join Mitie?

  • Core Benefits
  • We believe our people are our greatest asset. In addition to excellent training and career development, Mitie offers a comprehensive benefits package, including:
  • Celebration Hub
  • Mideals
  • Partner Discounts
  • Holidays
  • Pensions
  • Life Cover
  • Private Medical cover
  • Virtual GP
  • Life assurance and pension scheme
  • Voluntary Benefits
  • Cycle to Work Scheme
  • Give As You Earn
  • Salary Finance
  • Choices (flexible benefit programme)
  • Mitie Stars
  • Long Service Awards
  • On Site Benefits
  • Subsidises Restaurant
  • Tea/Coffee making facilities
  • Full Uniform Requirements Supplied Including PPE Fire Kit
  • Plus Continuous learning and development opportunities

Join a company that values professionalism, teamwork, and progression – where your development truly matters.

Your Role

Responsibilities

  • As an Emergency Response Team Officer, you will play a key part in maintaining safety and security across a major client site. Responsibilities include:
  • Providing a visible and proactive security presence
  • Responding quickly and effectively to fires, first aid incidents, and environmental emergencies
  • Maintaining and inspecting emergency equipment to operational standards
  • Conducting internal and external patrols, searches, and incident reporting
  • Supporting compliance with health, safety, and security policies

What We’re Looking For

Essential Requirements

  • Full, clean UK driving licence
  • Valid SIA front line licence (fully funded)
  • Ability to pass a medical and fitness test (including suitability for breathing apparatus)
  • Professional appearance and positive attitude
  • Willingness to work a variety of shifts, including days, nights, and weekends
  • Basic/intermediate IT skills
  • FREC 3 medical qualification (if already held)
  • Please note: due to breathing apparatus requirements, candidates must remain clean-shaven or maintain a tightly trimmed goatee-style beard to ensure equipment compatibility. CONFIDENTIAL
  • Desirable
  • Ability to pass security vetting and random drug/alcohol testing

Take the Next Step in Your Career

If you have an SIA licence, a clean driving record and the ambition to develop your skills through first-class training and experience, this is the ideal opportunity to advance your career.

Apply today to join Mitie’s Emergency Response Team and make a real difference in a role where every day counts. Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 – giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team. Together our diversity makes us stronger.

  • Apply Now

Looking to move roles but not leaving the Mitie family? Why not share your experience with others about life at Mitie?

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Posted: April 10th, 2026