Information Technology Engineer

Employment Type: Full-Time (37.5 hours per week, rota-based including evenings and Saturdays)

Overview

Our client, a well-established education provider, is seeking an IT Infrastructure Engineer to support and enhance its IT systems and digital learning environment.

This is a hands-on technical role focused on maintaining and developing a modern hybrid infrastructure, with a strong emphasis on Microsoft cloud technologies. You will play a key role in ensuring reliable, secure, and high-performing systems that support both staff and learners.

Responsibilities

• Install, configure, maintain, and support server and infrastructure environments
• Administer and optimise Microsoft 365, Entra ID, and cloud-based platforms
• Manage on-premise networking, including switching and routing
• Provide 3rd line IT support across infrastructure, systems, and applications
• Support integration of third-party systems and software solutions
• Maintain and update system documentation and technical processes
• Collaborate with internal teams and external partners on IT projects
• Provide day-to-day hardware, software, and network support
• Ensure all systems are implemented and maintained with security best practices
• Support digital services that enhance teaching and learning delivery

Requirements

• Strong experience with Microsoft server environments and cloud infrastructure (Microsoft 365, Entra ID, Intune, SharePoint, Teams)
• Proven experience managing hybrid IT environments (cloud and on-premise)
• Knowledge of networking concepts including switching and routing
• Experience supporting platforms such as Apple, Adobe, and Google Workspace
• Background in a customer-facing IT support environment
• Ability to provide 3rd line support and troubleshoot complex issues
• Degree-level education or equivalent experience
• Microsoft certifications (desirable)
• Strong communication skills and a proactive, solutions-focused approach
• On-site facilities including gym, fitness classes, and nursery
• Staff discounts (including retail and wellbeing services)
• Free parking and excellent transport links
• Access to free online training and qualifications
• Supportive and inclusive working environment

Application Process

Interested candidates should apply via the official application process.

Please note:

• Interviews may be conducted on a rolling basis
• Successful applicants will be required to undergo safeguarding checks, including enhanced background screening
• Applicants must have the right to work in the UK

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