Care Home Manager

Job Title: Care Home Manager (Registered Nurse Preferred)

Location: Cromer, Norfolk

Reports To: Operations Director

Salary: £70,000 to £75,000

Role Overview

We are seeking an experienced and motivated Care Home Manager, ideally an NMC Registered Nurse, to lead the daily operations of a high-quality nursing home. The successful candidate will ensure the delivery of outstanding, person-centred care while maintaining full compliance with regulatory standards and driving commercial performance.

This role requires strong leadership, regulatory expertise, and business acumen, with a proven track record of managing a successful residential service, ideally with a care home/nursing home setting.

Key Responsibilities

Leadership & Management

• Provide strong, visible leadership to the care team.
• Oversee all aspects of the home’s operations, including staffing, budgets, compliance, and quality assurance.
• Promote a positive culture focused on dignity, respect, and excellence in care.
• Support staff development, supervision, and performance management.

Regulatory Compliance

• Maintain full compliance with CQC standards and relevant legislation.
• Demonstrate a strong working knowledge of regulatory frameworks.
• Work proactively towards achieving and maintaining a “Good” or “Outstanding” CQC rating.
• Ensure all policies, procedures, and documentation meet regulatory requirements.

Clinical Governance (if NMC Registered)

• Provide clinical oversight and ensure safe nursing practice.
• Monitor care planning, risk assessments, medication management, and safeguarding processes.
• Promote best practice in infection control and clinical standards.

Business & Commercial Management

• Manage budgets effectively to ensure financial sustainability and profitability.
• Develop and implement strategies to maintain high occupancy levels.
• Demonstrate marketing skills within the private care sector.
• Contribute to business growth and service development.

Stakeholder Engagement

• Build and maintain strong relationships with residents and families.
• Build and maintain strong relationships with external healthcare professionals.
• Build and maintain strong relationships with local authorities and regulators.
• Ensure clear, compassionate, and professional communication at all times.

Person-Centred Care

• Champion a culture of person-centred care.
• Ensure care plans reflect individual needs, preferences, and outcomes.
• Drive continuous improvement in quality and resident experience.

Essential Requirements

• Registered Nurse (NMC) preferred.
• Proven experience managing a nursing or residential care home either as a deputy or the registered manager.
• Strong knowledge of CQC regulations and compliance requirements.
• Demonstrable experience achieving high-quality inspection outcomes.
• Excellent leadership and communication skills.
• Strong business and marketing acumen in the private care sector.
• Passion for delivering exceptional standards of care.

Desirable

• Experience working towards or achieving CQC Good or Outstanding.
• Experience managing large teams.

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