At Affinity Trust, we support people with Learning Disabilities, Autism and related support needs to live the kind of lives most of us take for granted – ordinary, full, and led by choice.
Responsibilities
As an Operations Manager, you will lead a team focused on delivering high‑quality, person‑centred support. Your day‑to‑day activities will include:
- Showing other teams what good support looks like and helping managers grow confidence and skills.
- Building relationships with families and stakeholders to help the people we support achieve great outcomes.
- Encouraging teams to be creative, courageous, and practical in helping people live life their way.
- Ensuring people receive safe, consistent support that is always shaped around them.
- Leading with heart, setting a clear example and creating an environment where everyone feels respected and valued.
- Maintaining and managing an effective budget.
- Enhancing and maintaining quality and compliance across all locations under your management.
- Acting as the Registered Manager for your locations and sharing in the on‑call rota.
- Working flexibly, as required, and frequently traveling across the area.
Qualifications
- Previous experience managing teams (managers) in supported living, ideally with adults having Learning Disabilities and Autism.
- Clear understanding of regulator expectations, including the CQC.
- Experience in managing and maintaining a budget.
- Proven track record in driving and maintaining KPIs, compliance, and quality.
- Comfortable using tools such as Word, Excel, and everyday IT systems.
Benefits
- Buy and sell annual leave – transfer windows open twice a year.
- Wagestream – access to a percentage of your pay, coaching, vouchers, discounts, cashback, and more.
- Vivup – spread the cost of home and electronics items, or a bike to cycle to work through fixed salary reductions throughout the year.
- Simply Health – fully funded health cash plans giving access to GP, prescriptions, dental treatment, opticians, and many more benefits.
- Blue Light Card – reimbursement for membership providing discounts in favourite shops and restaurants.
- Pension and Life Assurance – enrollment into our Scottish Widows pension scheme and Life Assurance scheme.
EEO Statement
We’re committed to being Disability Confident and guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy. If you require assistance in finding out about current vacancies, making an application, or need any recruitment‑related documentation in a more accessible format, please send an e‑mail to: (email withheld). We reserve the right to close this advert early if sufficient applications are received. INDCEN.
If you want to lead a team that helps people live life the way they choose, with purpose and pride, apply today. If you are offered a role with us, you will need to complete an enhanced DBS check – we will submit your application and pay for your check.
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