Registered Manager Responsibilities
- Lead and support a dedicated team
- Oversee care delivery and ensure compliance with CQC standards
- Develop and implement systems that promote high‑quality, person‑centred care
- Champion a culture of continuous improvement and empowerment
- Overall management and operation of the care home, ensuring the highest standards of care and compliance with all relevant legislation
- Provide safe, compassionate, and person‑centred care to adults in a residential setting
- Ensure the wellbeing of the people we support while promoting independence, dignity, and respect
- Ensure that we are providing good or outstanding support to all of the people we support
- Take responsibility for understanding and complying with statutory and legal requirements
- Ensure that the service follows Shaftesbury policy and procedures and to fully investigate if this is not the case and actively seek to embed any learning
- Assign key self‑assessment audits to ensure compliance with the good governance calendar
- Monitor the quality of records by using sampling methods
- Keep an overview on the KPIs for the service to ensure it is performing in line with Shaftesbury’s expectations
- Act as the Local Safeguarding Lead
- Ensure the rotas are monitored to ensure that we are not over or under delivering support in line with the budget
- Own the management accounts and have a good working knowledge of what sits behind the account and seek to explore and resolve variances
- Ensure that when care needs change they are re‑assessed and new contracts are put in place to meet people needs
- Undertake an annual service improvement plan to understand the status of the service and outline its future direction of travel with guidance from the relevant director
- Monitor operating systems in accordance with policies and procedures and ensure these are being audited on a regular basis
- Ensure that the service is compliant with regulatory frameworks and placing authority contract requirements
- Attend local networking opportunities or ensure we are represented by one of your team
- Implement the delivery plan for the service
- Work with the Director on any key strategic project allocated to the service
- Support the organisation to deliver its objectives by reaching out to the wider community
- Provide direct supervision to Service Delivery Leaders and Team Leaders
- Provide coaching and mentoring of Service Delivery Leaders and Team Leaders
- Ensure that you work in a way that supports the wellbeing of the staff team
- Chair staff meetings
- Identify staff training needs and plan to meet these, in conjunction with the Service Delivery Leaders and Team Leaders
- Ensure staff personal development is ongoing to meet the needs of the people we support
- Promote Shaftesbury values, undertake reports as required, undertake other duties as required, undertake on call as required, promote the organisation in a positive manner, maintain effective communication channels with all stakeholders internal and external
Qualifications
- Valid NMC PIN and CQC registration
- Level 5 Diploma in Health and Social Care (or willingness to work towards it)
- Strong leadership skills and a passion for inclusive care
At Shaftesbury New Court Place, we’re on the lookout for a dedicated Clinical Registered Manager to lead our high‑dependency residential care home for younger adults with disabilities. If you’re passionate about person‑centred care and want to be part of a values‑driven organisation, we would love to hear from you. NMC registration is desirable, but not essential.
About New Court Place
New Court Place is a residential home with nursing care for 24 adults with physical and intellectual disabilities. We also provide respite care for 16‑18 year olds. Our home is a large accessible building, our spacious and welcoming environment provides modern facilities with daily nursing care. Shaftesbury is the disability charity that is committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing – it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives.
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