As a Service Manager at our Balmedie care home, you will play a key role in leading a high‑quality care environment where people are supported to live safely, comfortably and with dignity every day.
At CrossReach, we have been supporting older people across Scotland for over 150 years. This role offers the opportunity to lead a well‑established service while shaping future provision to meet the needs of your local community.
Responsibilities
- Leading, managing and developing your team to deliver high standards of care and support
- Overseeing recruitment, supervision, performance management and workforce planning
- Managing budgets, resources and staffing levels effectively
- Ensuring compliance with regulatory requirements, policies and best practice
- Promoting a positive culture that reflects CrossReach values
- Building strong relationships with families, professionals and external partners
- Working with senior leaders to support service development and continuous improvement
About You
You will be an experienced and values‑led leader with a strong understanding of social care and a commitment to delivering high‑quality services.
You will hold an SVQ Level 4 in Social Care and a management qualification, or be working towards one in line with SSSC requirements. You will have experience leading teams within a social care setting, alongside a strong understanding of care standards, legislation and best practice.
You will be confident using digital systems and Microsoft Office, and able to manage budgets, staffing and operational priorities effectively. You will bring a supportive leadership style, with the ability to motivate, develop and retain staff.
You must be registered with the SSSC, or willing to register, and be a member of the PVG Scheme or willing to join.
As part of our faith‑based mission, you are expected to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010.
In addition, you will be required to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with the SSSC and ensure that you meet the standards and criteria for registration.
We are committed to ensuring that we attract, retain and develop the very best people to build a diverse and talented team. We recognise that every individual’s unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whatever they are.
What You Will Gain
- Access to employee benefits including Perkbox and Blue Light Card
- Health cash plan and employee assistance programme
- Ongoing training and development opportunities
- Support to achieve and maintain required qualifications
- A supportive organisation with strong values and clear purpose
Additional Information for Candidates
- Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process
- CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes.
- Deadline: Posts close at midnight on the indicated date.
- Application Assistance: For help completing an application on Jobtrain, please click here – Application Guidance – Jobtrain
- To view our accessibility statement, please click here – CrossReach Accessibility Statement
- Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and mark “Jobtrain” and “CrossReach” as safe email addresses. However, we will occasionally call you or send you a text message.
- Check Email Regularly: Please check your email regularly, including junk folders, and also your Jobtrain account for updates.
- Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub – Jobtrain – Jobseekers Support Hub
- Browser Recommendation: We recommend using the internet browsers “Google Chrome” or “Microsoft Edge” when using Jobtrain.
- Amendments: Once you have submitted your application form, you will be unable to make any amendments.
If you have any queries regarding this role or our recruitment process, please contact the Recruitment team at recruitment.team@crossreach.org.uk.
Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage.
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