I am currently partnering with a global fortune 500 infrastructure consultancy business who are looking for a HR and Office Operations Lead to join their team on an interim basis. This role does have the potential to go permanent.
Start Date: ASAP.
Contract Length: initially on a 6 month contract with a view to go permanent.
Location: London based, 4 days on site and 1 day working from home each week. SW1W 8NR.
Job Profile Summary
HR & Office Operations Lead (Standalone Role)
This role is the primary people, culture and office operations lead for a small division of a global business. Operating as a standalone HR role, the position balances hands‑on, day‑to‑day people management and office operations with active participation in the wider enterprise integration programme.
The role acts as the local face of HR, supporting employees and leaders across the full employee lifecycle, while partnering closely with the parent organisation’s HR, Legal, Finance and IT teams to align policies, processes and ways of working. It requires a pragmatic, sleeves‑rolled‑up approach, strong judgement, and the ability to operate autonomously in a fast‑moving, founder‑led environment.
Key Responsibilities
- Act as the first point of contact for all employee queries across HR, people policies and workplace matters
- Manage core employee lifecycle processes: onboarding, contracts, probation, performance check‑ins, role changes and offboarding
- Provide day‑to‑day employee relations support, including absence management, conduct issues and informal case handling
- Support managers with people decisions, performance feedback and team development
- Maintain accurate employee data and records, ensuring compliance with local employment legislation
- Coordinate payroll inputs, benefits administration and annual people processes in partnership with the enterprise HR team
Office Management & Workplace Operations
- Run the day‑to‑day operations of the office, ensuring a smooth, professional and engaging employee experience
- Manage office suppliers, facilities, equipment, health & safety and general workplace logistics
- Own office budgets and invoices related to people and workplace costs
- Coordinate hybrid working arrangements and support flexible ways of working
- Act as a visible, trusted presence in the office, helping to sustain culture and team connection
Integration with the Global Enterprise
- Act as the local HR lead for post‑acquisition integration, aligning the startup with enterprise policies, processes and governance
- Support the transition to enterprise HR systems, benefits, performance frameworks and compliance requirements
- Translate global HR practices into a practical, fit‑for‑purpose approach for a small, agile AI business
- Partner with enterprise HRBPs and Centres of Excellence to ensure consistent employee experience while preserving startup culture
- Support leaders through change, growth and organisational evolution
Role Profile
- Highly autonomous, trusted standalone role
- Hybrid of HR generalist, people operations and office manager
- Requires comfort operating at both strategic and hands‑on levels
- Well suited to someone who enjoys building structure while staying close to the business and its people
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