About Molton Brown
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao’s global cosmetics portfolio. Growing from small‑scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.
Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.
The Role
This role is responsible for leading and executing strategic initiatives to drive sales growth, focusing on both Hotel accounts and Distributors. The position oversees sales targets, ensuring a balance between customer retention and new business acquisition. A key aspect of the role is building and nurturing strong relationships with senior stakeholders to strengthen customer loyalty and satisfaction. As a senior representative of Molton Brown, you will act as a brand ambassador, elevating brand visibility across the multiple channels. Additionally, the role includes leading and motivating a team of six to deliver on commercial objectives and support long‑term business growth.
What you will do
- Manage the Groups and Distributor sales team to drive sales and profit in line with global hotel strategy.
- Work with the Hotel Director to define what the global strategy means for Groups and Distributors.
- Deliver Sales and Profit vs. budget on a monthly basis and roll up to the annual target. Focusing on growing key distributor markets and Global Groups.
- For own accounts:
- Drive and achieve area sales, margin, and overall business profitability, ensuring sustainable growth.
- Develop and execute strategic sales initiatives to maximize revenue across all accounts.
- Monitor and analyse customer performance, identifying shortfalls and implementing corrective actions to improve results.
- Lead annual budgeting processes, ensuring financial targets align with company objectives for both top lines and bottom line and roll up across all Group Hotels and Distributors Hotel team.
- Prepare, present and analyse sales and profit reporting.
- Ensure the sales team maintain the Account Management System by ensuring that all customers data, all new account information, leads and enquiries are updated on Salesforce.
- Become an expert in the industry with regards to assigned territory, and effectively build Molton Brown’s presence and brand awareness with key decision makers.
- Lead and manage a team; driving sales performance by setting clear objectives, delegating responsibilities effectively, and ensuring alignment with overall commercial goals.
- Project Management of key business initiatives such as strategic development of the groups and distributor markets, marketing initiatives, Salesforce compliance including reporting.
- Negotiation with larger 3rd party groups for global deals.
What you will need
- Experience in new business development
- Over 5 years working in Sales with Hospitality, Hotel Groups and Distributors at a Global level
- Preferably experience with a luxury brand selling business to business
- Experience managing sales teams; driving sales performance through effective leadership, clear delegation of responsibilities, and alignment with commercial objectives
- Ability to Build and Maintain Cross‑functional relationships internally and externally
- Ability to adjust to work processes or procedures, to others, and work effectively and in a positive manner when under pressure.
- Strong Communication skills
- Successful track record of achieving sales goals and budgets
- Strong negotiation skills
What we offer
A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.
Hiring Process
Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Want to learn more
Visit https://www.kao.com/emea/en/ to find out why 33,000 people across the globe opted for a career with us.
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