Account Manager (Exeter)

ASD Ltd is one of the leading metal stockholders and processing suppliers in the UK. We are renowned for supplying a diverse range of ferrous and non-ferrous products. Our extensive in-house processing portfolio in combination with our expertise enables us to deliver cost efficient metal solutions and high-quality steel products.

We are passionate about sustainability and aim to transform our industry by playing an active role in building a sustainable future for our employees, customers, community and future generations.

Based at our site in Exeter we are currently looking for an Account Manager.

Job Purpose

• Maximise selling opportunities and ensure targets are achieved.
• Be the first point of contact for day to day customers and prospects.
• Pro-actively seek and pursue new business.
• Provide internal office support to External Sales team.

Key Responsibilities

• Identify credit worthy new customers.
• Produce a programme of sales calls, both promotional and cold calls. Ensure contact with customers and prospects meet agreed targets.
• Build a positive relationship with customers to identify their needs and improve customer purchase frequency.
• Monitor active/dormant/potential conversion ratios and continually improve upon these.
• Responsible for quality and upkeep of customer database/records/reports.
• Liaise with the Sales Manager and External Sales to ensure targets are achieved.
• Provide quotations and refreshed prices to customers, and ensure that these are followed up.
• Forward any QM (none conforming system) and payment queries to the Sales Manager.
• Ensure all sales enquiries are inputted into the KliCC system.
• Checking stock and raise customer orders in line with ASD site capabilities (lead-time, stock level, processing capacity etc.).

Benefits

• Health Assured Employee Assistance Programme
• Lifetime Financial Wellbeing
• Lease Cars by Salary Sacrifice
• Contributory Pension
• Long Service Awards
• Discount cards for shops and restaurants

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