Revenues Officer
Location: Fully Remote (Midlands)
Rate: £21.07 per hour
Contract Type: Initial 3-Month Contract
Start: ASAP
Hours: 37 hours per week (Monday-Friday)
You will be joining a dynamic local authority environment, supporting Shropshire Council’s Revenues and Benefits Service. This is a critical role focused on supporting the efficient and effective collection of council tax, where your contribution will be essential in meeting performance targets and ensuring a high level of customer service.
You will take ownership of maintaining council tax accounts, assisting with arrears collection, and engaging with service users, making a direct impact on the council’s financial outcomes.
What you will do as Revenues Officer:
- Accurately maintain and update council tax account records
- Assist with the effective collection of outstanding council tax
- Handle customer enquiries by telephone and letter, providing excellent service at all times
- Liaise with external agencies and relevant officers on council tax matters
- Ensure compliance with all Local Taxation legislation and regulations
- Support the team in meeting key performance targets
What you will need:
- Proven experience in a customer service or administrative role (experience in local taxation is a bonus)
- Knowledge of Local Taxation legislation and regulations is advantageous
- Strong communication and negotiation skills
- Ability to work effectively within a team and contribute to service goals
- A proactive, solutions-focused approach to your work
What’s on offer:
- Fully remote working (Midlands-based)
- Fast-paced, customer-focused role with real community impact
- Flexible 37-hour working week
- Opportunity to make a difference in the local government sector
If you are an experienced administrative professional with a passion for customer service, apply now or contact Jack ((phone number removed)) for more details. Interviews are starting soon.
#J-18808-Ljbffr…