Global VP of Customer Support & Experience Transformation

Company: EcoOnline
Apply for the Global VP of Customer Support & Experience Transformation
Location: Greater London
Job Description:

A leading SaaS company in Greater London is seeking a Vice President of Customer Support. The role focuses on modernising and optimising global support functions to drive customer retention and EBITDA growth. Candidates should have 12+ years of SaaS support leadership experience and a proven track record in operational optimisation within Private Equity-backed environments. The position offers a chance to impact enterprise value expansion while leading a high-performance team. Join us to help make a real difference!#J-18808-Ljbffr…

Posted: April 10th, 2026