Quality Technician

Company: Reed
Apply for the Quality Technician
Location: West Midlands
Job Description:

QA Technician

  • Location:West Midlands
  • Job Type:Full-time
  • Salary:C,£30k
  • Hours: 4 on 4 off days, 6am-6pm / Off 6 months per year

We are seeking a dedicated QA Technician to join our Quality Assurance team. This role is crucial for maintaining, verifying, and monitoring our Food Safety and Quality Systems to meet internal, customer, and third-party requirements. The QA Technician will also promote a Quality Culture within the business, ensuring high standards are consistently achieved.

Day-to-Day Responsibilities:

  • Verification and Monitoring (20%):Carry out verification and monitoring of the production process according to the Quality and Food Safety Plan.
  • Testing and Corrective Actions (20%):Conduct sample collection, testing, and implement relevant corrective actions for shelf life monitoring, microbiological and chemical testing, and organoleptic assessments. Ensure results are recorded accurately.
  • Quality and Food Safety Advocacy (20%):Act as a champion for quality and food safety, maintaining high levels of GMP and GLP, and effectively communicating potential issues. Collaborate with the production team to reduce customer complaints.
  • Traceability and Record Keeping (15%):Ensure traceability throughout the production process and maintain accurate, legible records.
  • Customer Complaint Investigation (15%):Thoroughly investigate customer complaints to identify root causes and collaborate with the production team to implement preventive actions.
  • Equipment Verification (10%):Verify equipment according to the Calibration Plan, maintain records, and report any discrepancies.
  • Record Verification and Filing (10%):Ensure production and QA records are verified and easily retrievable.

Required Skills & Qualifications:

  • Education:Minimum Level 3 Hygiene, Basic Health and Safety, HACCP certification. A degree in Food Science or a related field is preferred.
  • Experience:Experience in a similar role within a manufacturing environment, familiarity with internal auditing, and a strong understanding of site GMO policies.
  • Skills:Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), strong communication skills in English, and the ability to work with confidential information.
  • Working Conditions:This role is based on the shop floor with some tasks in the laboratory and administration areas. The environment is fast-moving and highly automated, which may include exposure to noise pollution and other manufacturing hazards.

Challenges:

  • Multitasking:Handling multiple tasks such as raw material testing, on-line quality monitoring, and calibration under time constraints.
  • Problem Solving:Addressing simultaneous issues on production lines, such as equipment malfunctions, which can impact daily tasks.

Working Relationships:

  • Internal:Production, New Product Development (NPD), Warehouse, Hygiene teams.
  • External:Customers, external laboratories, suppliers.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development within a dynamic team.

To apply for the QA Technician position, please submit your CV and a cover letter detailing your relevant experience and qualifications.

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Posted: April 10th, 2026