Main Responsibilities
- Provide core business functions in addition to working closely with the team, including social workers, SEND keyworkers and Family Help practitioners.
- Use Microsoft Office 365 and its main applications.
- Chase workers for paperwork to ensure work is completed to required deadlines.
- Input data in our database, share data and help keep the database up to date, including cleansing data as needed.
Ideal Candidate
- Good communication skills – interact with many people across the organisation and externally via phone, in person and email.
- Good organisational skills and attention to detail – keep data updated and work to deadlines.
- A flexible approach to work – prioritise work and change tasks quickly as required.
- A passion for delivering the best service.
Contact & Interview Process
For more information about this vacancy or for an informal chat please contact Nicola Ratcliffe at nicola.ratcliffe@staffordshire.gov.uk.
A video interview stage will follow after the closing date, and face‑to‑face interviews will be held week commencing 20th April.
Recruitment Process
We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.
Equal Opportunities
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all backgrounds and communities and, as part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers, we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
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