27,800 starting, permanent role, travel benefits, wellness programmes, ongoing training and development, enhanced company pension plan, Mon‑Fri no weekend work, sick pay scheme, free onsite parking.
Responsibilities
- Take customer calls and log repair notifications.
- Allocate appropriate Field Service Engineer response to meet customer requirements.
- Liaise with UK service supervisor and Service Manager regarding any issues that may arise.
- Keep customers updated on the reported job progress.
- Ensure all jobs are entered onto the appropriate in‑house computer system.
- Reschedule jobs and resources according to emerging customer needs and resource availability.
- Undertake any other duties consistent with the purpose of this job or to support the needs of the business.
What we’re looking for
- Great time management and ability to prioritise workload.
- Great communication skills.
- Ability to communicate with internal and external stakeholders.
- Attention to detail.
- Ideally service or fleet coordinator experience.
Benefits
- Secure, permanent role.
- Employee health and wellness programmes.
- Enhanced pension plan.
- Sick pay scheme.
- Clear progression routes and support from management.
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