Support Worker

HSM Support Worker

Are you caring, motivated and passionate about helping others live independently? Join Home Support Matters as a Support Worker and make a real difference every day.

What You’ll Do

• Provide person-centred support that helps people achieve their goals.
• Empower customers to make choices, build independence and live fulfilling lives.
• Support with care plans, risk assessments, medication and accurate record keeping.
• Promote dignity, safeguarding and positive behaviour support.
• Work collaboratively with colleagues, families and professionals.
• Be flexible with shifts to support the smooth running of services.

What We’re Looking For

• Great communication skills.
• Values that reflect dignity, respect and inclusion.
• Ability to work independently and as part of a team.
• Flexible and willing to learn.
• (Desirable) Care Certificate and experience supporting diverse needs.

Why Join Us?

• £100 onboarding bonus (paid upon completion of first 100hrs of field-based care work)
• Flexible Working Options – Choose shifts that suit your lifestyle – zero-hours, guaranteed hours, or block shift contracts
• Full Training & Paid Induction
• 6 days paid induction at our Beccles branch
• Shadow shifts with experienced carers
• Earn your Care Certificate & NVQs – fully funded
• No experience needed – we train you!
• Extra Perks Just for You
• Paid holiday
• Free uniform & full PPE
• Company mobile phone
• Refer-a-Friend bonus (£100 – T&Cs apply)
• Blue Light Card – enjoy discounts for you & your family
• Your Care GP Online Services
• 24/7 support via Norfolk Support Line
• Access to workplace mental health first aiders
• Supportive team culture.
• Ongoing training including PBS.
• Opportunity to develop your career in care.

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