Elan Care is a Hartlepool based specialist home care organisation providing flexible, quality care and support to an individual living in their own home. We specialise in delivering a personalised service for people with learning or physical disabilities, autism, behaviour that challenges and mental health conditions whose support is contracted by the Local Authority or through direct payments.
Elan Care works in partnership with the landlord of Whitethorn Gardens who provide individual and shared properties for domiciliary care within this friendly community. We have a staff office within Whitethorn Gardens and as such are ideally located to support the people living there. Elan Care services consists of 24-hour core staffing to give advice and ad hoc support if required. In addition to this we provide tailored 1:1 support to enable a person to live safely and help them to achieve their desired level of independence.
Job summary
Duties and Responsibilities
- To Support Clients with Learning Disabilities, Mental Health issue, Mobility Issues and behaviour that challenges to the highest standard and In line with their support plan, cultural needs and wishes who use our care and support services including:
- Personal Care – Assisting with Personal Hygiene e.g. bathing/ showering, Dressing.
- Health Support – Monitoring Health conditions, Administering Medication, booking / accompanying clients to appointments and Monitoring diet plans and food intolerances and hydration.
- Daily Living Skills – Supporting Clients with tasks such as Cooking, Cleaning, Shopping and Managing Finances.
- Social Activities – Encouraging Clients to participate in daily activities such as day trips, recreational/ leisure activities, crafts, reading and writing.
- Emotional and Communication Support – Providing a listening ear for clients to talk to and be able to advocate the client’s needs and wishes.
- Goal Achievement – Supporting Clients in achieving personal goals and developing new skills.
- To keep records in accordance with organisational policies and procedures, that are both legible and accurate.
- To Follow Clients Support plan/ Risk assessments and deliver person centred care and keeping up to date with any changes made to support plans and risk assessments.
- To ensure a safe environment for the client to be supported and live independently.
- To attend training and update skills and knowledge as directed by the Management Team.
- To uphold the workplace values and ethos of Elan.
- To liaise with families, social workers and other professionals when needed.
- To maintain confidentiality throughout employment.
- To keep up to date with safeguarding procedures and safeguard clients when needed.
- Undertake any other duties as appropriate.
Equality and Diversity
- Assist in ensuring equality in the workplace regardless of race, age, disability, gender, sexual orientation, or religious belief.
- To ensure that the service provided respects the individual as an adult and equal citizen.
- Support people to express their individuality and uniqueness in all areas of life.
General
- To act as an ambassador for Elan Care Whitethorn Limited representing the Company where necessary at events and meetings.
- To undertake ongoing continued professional development.
- To uphold the values and ethos of the Company.
Experience required for this role
- Keen to work with the Clients that Elan supports and demonstrates empathy and compassion.
- Enthusiasm to make a different in people’s lives.
- The ability to read and write well enough to understand policies, procedures and records etc.
- Ability to get on well with others.
- Ability to be flexible and open to new challenges, ideas and experiences.
- To be able to have skills and qualities for the role including:
- Empathy and Patience – Understanding and responding to the needs of the Client with diverse backgrounds and challenging behaviours.
- Communication Skills – Effective communicating with Clients, their families and other professionals.
- Resilience and Calmness – The ability to remain calm/ professional and composed in stressful situations.
- Organisational Skills – Managing time and tasks effectively.
- Ability to follow policies and procedures – Following Clients support plans, risk assessments and company policy and procedures to be able to offer person centred care to clients.
Attributes
- Effective planner and organiser
- Attention to detail
- Calm under pressure
- Receptive to change, resilient and adaptable
- Able to use initiative and solve problems
- Discreet when dealing with personal information
- Efficient and self-motivated
- Personable and approachable
- Respect for all with a commitment to equality and diversity
- Flexible
Job Location
Whitethorn Gardens, Hartlepool
Job type, features, skills and qualifications
Job Type
Support Worker
Key job requirements
- Enhanced full DBS
- Must be 18+
Qualifications required?
No qualifications required – full training provided
Training provided includes:
- First Aid training
- Moving and Handling training
- Epilepsy Awareness training
Wage and Hours
Type of Work
Paid
From £12.65 Per hour
Additional wage information
Double time rates are paid Christmas, Boxing Day and New Years day
Hours
- Full Time
- Part Time
- Bank Work
- Nights
- Afternoons
- Days
- Permanent
- 10-20
- 20-30
- 30-40
Does the job involve working or sleeping overnight?
Address
1 Cedar LodgeWhitethorn GardensHartlepoolTS15 1FB
Contact Details
Admin Team01429 276410info@elan.care
Opening Date
24/03/2026
Closing Date
No closing date
#J-18808-Ljbffr…