Summary of Role
Working as part of a small, growing team to schedule and coordinate fire pump remedial works, varying from small jobs to some larger projects
What you will be doing
- Producing Customer quotations to address Fire Pump related remedial works.
- Liaising with subcontractors and suppliers, to ensure best value costings are achieved.
- Providing Customer support and responding to queries related to Fire Pump remedial quotations.
- Scheduling & organising Fire Pump remedial works, including arranging parts & materials.
- Raising & processing supplier & subcontractor purchase orders.
- Actioning all Customer queries and requests in a timely manner, escalating as required.
- Liaising efficiently with Customers, Service Engineers and the wider H&K Team.
- Developing and maintaining knowledge of all relevant IT systems.
- Ensuring adherence to all Company Policies & Procedures.
What we will need from you
- Experience within the sprinkler industry is highly desirable although experience in a related engineering service delivery field would be considered (highly desirable).
- Good understanding of Microsoft excel and MS office packages (essential)
- Experience of Corrigo (desirable)
- Strong communication skills (essential)
- Confident telephone manner with exemplary customer service aptitude (essential)
- Eager to work in a fast paced, busy, growing workplace (essential).
What you can expect in return
- Salary competitive & negotiable depending on experience
- 25 days holiday plus bank holidays and option to buy 5 days
- Contributory company pension scheme
- Health care plan
- Hours: 36.5 hours per week (Monday to Thursday 8.45 – 16.40, Friday 8.45 – 16:00)
Please note: You may be required to undertake a DBS check as part of your job role at Hall & Kay.
Additional Company information
What sets us apart? Our culture. What we call ‘the Hall & Kay way’.…it’s a people thing. Put simply, we know we can achieve more when we work as a team – with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It’s our people that make us trusted to deliver.
Find out more about us and what our people say about us.
Our Commitment
We promote equality and ensure we have an inclusive culture where we recognise and address unconscious bias or prejudice – whether involving race, sex, background, disability, sexuality or other factors. We create a supportive environment that drives innovation, creativity and results.
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