Overview
The Communication Support Worker (CSW) will operate as a key enabler within the Foundation Learning and SEN provision, providing specialist communication support to a learner with hearing impairment working at Entry Level 1/2. The role is focused on maximising learner access, engagement, and progression by translating spoken language into British Sign Language (BSL), developing the learner’s communication skills, and supporting independence across classroom-based learning, enrichment activities, and off-site experiences. The post holder will work in close partnership with curriculum staff and the SEN team to embed inclusive practice and deliver positive learner outcomes. This role is offered on a part-time basis (26 hours per week, term time only) on a fixed-term basis until July 2026.
Key duties include: provide specialist communication support within classroom settings, including English, Maths, and vocational subjects, ensuring full access to the curriculum; translate spoken language into BSL and/or other appropriate communication methods (including SSE and lip-speaking, as required); teach, reinforce, and model BSL signs to support the learner’s communication development and independence; offer language clarification and structured note-taking to enhance understanding and engagement; support the learner during enrichment activities, college trips, and off-site visits; collaborate with teaching staff and the SEN team to adapt learning resources and delivery strategies; promote deaf awareness and inclusive practice across the college environment; maintain accurate records of support provided and contribute to learner reviews and progress monitoring; comply with safeguarding, equality, diversity, and health & safety policies at all times; participate in mandatory training and professional development activity, and performance review processes.
Equality, diversity and College commitments: The College has a strong commitment to equality of opportunity in both service delivery and employment. Its mission and strategic objectives support this aim, and all employees are expected to actively support the development, dissemination and implementation of these policies.
Qualifications and experience
- GCSE English (Grade A-C) or equivalent. Please note that we do not accept CVs.
- British Sign Language (BSL) qualification at Level 3 or above (Signature or equivalent). Experience supporting learners with hearing impairment within an educational or training environment.
- Strong understanding of SEN strategies and inclusive learning practices. Excellent communication and interpersonal skills, with the ability to adapt communication approaches to individual learner needs.
- Proven ability to teach and reinforce BSL signs effectively. A flexible, adaptable, and learner-centred approach to support delivery.
- Strong collaboration skills and the ability to work effectively with teaching and support teams. Good organisational skills, with the ability to maintain accurate records and documentation.
- Desirable: Communication Support Worker qualification or equivalent; BSL Level 4 or above.
Safeguarding and safeguarding declarations
Safeguarding of Children and Vulnerable Adults: In line with Keeping Children Safe in Education. All employment offers are subject to checks including Enhanced DBS, identity and right to work checks, satisfactory references, medical fitness, and verification of qualifications and previous employment history. The College is committed to safeguarding and promotes the welfare of all learners. Staff are required to complete mandatory training in relation to KCSIE and related policies.
Recruitment and employment information
Newham College London, now merged with NewVIc Sixth Form College, is the largest post-16 education provider in Newham. With campuses in East Ham, Stratford, Plaistow, and the London City Institute of Technology (LCIoT) in Canning Town, we serve over 11,000 students across a range of pathways. We employ over 600 staff across four main campuses and have an annual turnover of £60 million.
Salary is inclusive of London weighting and is advertised on a range to indicate progression. Appointments are usually made at the start of the salary range. We reserve the right to close the vacancy early if we receive sufficient applications. If you do not hear within four weeks of the closing date, please assume your application has not been successful. We may not be able to respond to every application.
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