Stock Control & Operations Coordinator

London (Office-based) | Coordination with India team

Stock Control & Operations Coordinator (UK & India)

We are looking for a highly organised and detail-oriented Stock Control & Operations Coordinator to join our team in London.

This is a hands‑on operational role within a fast‑paced diamond and jewellery environment, focused on ensuring stock accuracy, quality control, and operational discipline at all times.

You will play a key role in managing stock across its full lifecycle — from shipment intake and QC checks to returns, tracking, and coordination with our India team.

Key Responsibilities

• Receive, count, and verify all incoming shipments
• Ensure stock matches invoices, internal records, and certificates
• Perform QC checks on incoming goods and client returns (policy, repairs, warranty)
• Maintain accurate stock records (Excel / systems)
• Manage stock organisation, safe handling, and certificate
• Assist with returns, repairs, and hallmarking processes
• Coordinate with India team on stock, QC, and import planning
• Support implementation of RFID / tagging / labelling systems
• Identify and report discrepancies immediately

What We’re Looking For

• Minimum 3 years’ experience in jewellery/diamond industry (B2B preferred)
• Experience in stock control, operations, or logistics
• Strong attention to detail and accuracy
• Organised, process‑driven, and reliable
• Comfortable working with Excel and systems
• Strong communication and follow‑up skills

Profile

• Hands‑on and proactive
• Detail‑oriented and precise
• Solution‑driven mindset
• Calm under pressure
• High level of trust and responsibility

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