Company: NHS

Apply for the Receptionist / Administration Assistant

Location: Stourbridge

Job Description:

Black Country Healthcare NHS Foundation Trust

Receptionist / Administration Assistant

The closing date is 14 April 2026

You will be welcoming visitors to The Ridge Hill Centre and assisting the existing team in providing a comprehensive administration service.

Main duties of the job

Good listening and communication skills
Friendly and approachable
Attention to details and awareness of confidentiality
Professional attitude

About us

The Ridge Hill Centre is a pleasant place to work. The admin team are a friendly, knowledgeable and cohesive team, with a welcoming and helpful attitude.

Job responsibilities

Taking and redirecting calls
Welcoming and directing service users, visitors and contractors
Processing SPOR referrals
Receiving post and deliveries
Performing administration duties to assist the admin team

Person Specification

Administration experience, preferably NHS
Excellent verbal, written and customer service skills
Team player
Good punctuality and attendance
Experience of using Rio

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.