We currently have the opportunity for a number of caring and driven healthcare assistants to join our Copeland team at North Cumbria Primary Care.
In a healthcare assistant role within the Copeland area, you will play a vital part in the provision of services within our community, supporting the clinical team to deliver high quality patient care.
We currently have both full and part time roles available with contracted hours being negotiable for the right candidates. Salary is dependant on experience.
Main duties of the job
Working within our GP surgeries, our healthcare assistants support our practice clinical team to deliver prescribed programmes of patient care including: phlebotomy, NHS Health Checks, QOF long term condition management, blood pressure checks, urinalysis, weight management checks, diabetes foot checks, simple dressing, ECG recording, chaperoning duties, processing and management of laboratory samples and vaccinations etc. For a more comprehensive list of duties, please see the job description.
About us
NCPC (North Cumbria Primary Care) was established in August2019 in response to an increasingly fragile general practice provision withinNorth Cumbria. NCPCs vision is to bring practices together to develop asustainable, fully integrated primary care- built locally and delivered together.
The Copeland NCPC area consists of 3 major practices,Fellview Health Care, Lowther Medical Centre and Seascale Health Center as wellas a shared PCN (Primary Care Network) which delivers services to patientsacross all 3 practices.
We are a not-for-profit company with all money we receive infunding and other business activities going towards supporting theorganisation, our staff, and our services.
Job responsibilities
Job Description
Salary: Dependant on experience
Job Summary
Working under the direct supervisionof the senior practice nurse and strictly in accordance with specific practiceguidelines and protocols, the healthcare assistant will assist the practiceclinical team in the provision and delivery of prescribed programmes of patientcare. They will work collaboratively with the general practice team to meet theneeds of patients, following policy and procedures.
Responsibilities
- NHS Health Checks: To carry out calibration of Health Check Machine in line with national protocol Liaison with Practice Manager
- QOF long term condition management – working alongside Practice Nurse for patient reviews, any areas of QOF appropriate for role and at discretion of Practice Nurse, GP & Practice Manager
- Urinalysis (Dip stick urines in line with oururines policy liaising with Practice Nurse/GP)
- Weight Management checks (where felt appropriate by GP/Practice Nurse/Dietician)
- Diabetes Foot checks as part of annual Diabetes Reviews
- Simple dressings (supported by PracticeNurse)
- ECG recording
- Processing and management of laboratory samples requested by GPs/nurses
- Sterilising, cleansing and maintenance of surgical equipment
- Vaccine/cold chain storage, monitoring and recording
- Surgical equipment and vaccine re-stocking and stock rotation
- Clearing and re-stocking consulting rooms
- Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations/joint injections where appropriate
- Assisting in the assessment and surveillance of patients health and well-being
- Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
- Helping to raise awareness of health and well-being and how it can be promoted
- Assisting with the collection and collation of data on needs related to health and wellbeing
- Any other clinical or administrative duties in line with your individual skill set and felt appropriate to this role
Confidentiality:
In the course of seeking treatment,patients entrust us with, or allow us to gather, sensitive information inrelation to their health and other matters. They do so in confidence and havethe right to expect that staff will respect their privacy and act appropriately.In the performance of the duties outlined in this Job Description, thepost-holder may have access to confidential information relating to patientsand their carers, Practice staff and other healthcare workers. They may alsohave access to information relating to the Practice as a business organisation.All such information from any source is to be regarded as strictlyconfidential. Information relating to patients, carers, colleagues, otherhealthcare workers or the business of the Practice may only be divulged toauthorised persons in accordance with the Practice policies and proceduresrelating to confidentiality and the protection of personal and sensitive data
Health & Safety:
The post-holder will implement andlead on a full range of promotion and management their own and others healthand safety and infection control as defined in the practice Health & Safetypolicy, the practice Health & Safety manual, and the practice InfectionControl policy and published procedures. This will include (but will not belimited to):
Using personal security systems within theworkplace according to practice guidelines
Awareness of national standards of infectioncontrol and cleanliness and regulatory / contractual / professionalrequirements, and good practice guidelines
Responsible for the correct and safemanagement of the specimens process, including collection, labelling, handling,use of correct and clean containers, storage and transport arrangements
Management and maintenance of PersonalProtective Equipment (PPE) for the practice, including provision, ordering,availability and ongoing correct usage by staff
Responsible for hand hygiene across thepractice
Ownership of infection control and clinicallybased patient care protocols, and implementation of those protocols across thepractice
Active observation of current workingpractices across the practice in relation to infection control, cleanliness andrelated activities, ensuring that procedures are followed and weaknesses /training needs are identified, escalating issues as appropriate
Identifying the risks involved in workactivities and undertaking such activities in a way that manages those risksacross clinical and patient process
Making effective use of training to updateknowledge and skills, and initiate and manage the training of others across thefull range of infection control and patient processes
Monitoring practice facilities and equipmentin relation to infection control, ensuring that provision of hand cleansingfacilities, wipes etc are sufficient to ensure a good clinical workingenvironment. Lack of facilities to be escalated as appropriate.
Safe management of sharps proceduresincluding training, use, storage and disposal
Using appropriate infection controlprocedures, maintaining work areas in a tidy, clean and sterile, and safe way,free from hazards. Initiation of remedial / corrective action where needed orescalation to responsible management
Actively identifying, reporting, andcorrection of health and safety hazards and infection hazards immediately whenrecognised
Keeping own work areas and general / patientareas generally clean, sterile, identifying issues and hazards / risks inrelation to other work areas within the business, and assuming responsibilityin the maintenance of general standards of cleanliness across the business inconsultation (where appropriate) with other sector managers
Undertaking periodic infection controltraining (minimum twice annually)
Routine management of own team / team areas,and maintenance of work space standards
Waste management including collection,handling, segregation, container management, storage and collection
Spillage control procedures, management andtraining
Decontamination control procedures,management and training, and equipment maintenance
Maintenance of sterile environments
Demonstrate due regard for safeguarding andpromoting the welfare of children.
Equality and Diversity:
The post-holder will support theequality, diversity and rights of patients, carers and colleagues, to includeacting in a way that recognizes the importance of peoples rights, interpretingthem in a way that is consistent with Practice procedures and policies, andcurrent legislation. Respecting the privacy, dignity, needs and beliefs ofpatients, carers and colleagues. Behaving in a manner which is welcoming to andof the individual, is non-judgmental and respects their circumstances, feelingspriorities and right.
Personal/Professional Development
The post-holder will participate inany training programme implemented by the Practice as part of this employment,such training to include participation in an annual individual performancereview. Taking responsibility for own development, learning and performance anddemonstrating skills and activities to others who are undertaking similar work
Quality
The post-holder will strive tomaintain quality within the Practice, and will assess own performance and takeaccountability for own actions, either directly or under supervision.Contribute to the effectiveness of the team by reflecting on own and team activitiesand making suggestions on ways to improve and enhance the teams performance.Work effectively with individuals in other agencies to meet patients needs.Effectively manage own time, workload and resources
Communication
The post-holder should recognize theimportance of effective communication within the team and will strive tocommunicate effectively with other team members, communicate effectively withpatients and carers and recognise peoples needs for alternative methods ofcommunication and respond accordingly.
Contribution to the Implementation of Services
The post-holder will:
- Apply practice policies, standards andguidance
- Participate in audit where appropriate
- Anything else deemed appropriate tothe role of Health Care Assistant.
Person Specification
Experience
- – Experience of working as an Health Care Assistant
- – Ability to provide quality care
- – Good interpersonal and communication skills
- – Good organisational skills
- – Good team working skills
- – Ability to work independently following verbal or written instructions
- – Adaptable to change
- – Knowledge in EMIS clinical systems
- – Skills in Phlebotomy, ECGs, Patient Health Checks, Blood Pressures
- – Must be personable, polite and approachable
- – Must be a team player
- – Must be adaptable to change
- – Must be aware of their own professional boundaries and highlight any concerns or areas of required development
- – An understanding, acceptance and adherence to the need for strict confidentiality
- – Able to work on own initiative
- – Able to work under pressure and remain calm
- – Flexible and adaptable
- – Aware of own limitations
- – Provide cover for absence of other HCA when require
Qualifications
- – NVQ or Apprenticeship qualification at Level 2 or above
- – Care Certificate
- – A demonstrable commitment to professional development
- – Experience of working in a primary care setting would be beneficial
- – Qualified in phlebotomy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr…