Sales Assistant

Careers Sales Assistant

Sales Assistant

Job Title: Sales Assistant

Location: Ilkeston DE7

Hours: 16.5 hours per week across Monday to Sunday

Salary: £12.21 per hour

Purpose

The purpose of a bakery sales assistant is to serve customers, sell bakery products and help keep the shop clean and organised, as well as a friendly and welcoming environment. Making sure customer service and quality is at the forefront of everything we do.

Responsibilities

• Greet and serve customers in a friendly and helpful manner.
• Recommend bakery items such as bread, cakes, and pastries.
• Take customer orders and package products properly.
• Operate the till/cash register and handle payments.
• Restock shelves and displays to keep products available and attractive.
• Maintain cleanliness and hygiene in the shop and display areas.
• Answer customer questions about ingredients, prices, or products.
• Upsell products to customers for example offering hot drinks with food, or a nice little treat in upselling confectionaries goods.
• Prepare and serve a range of hot and cold bakery and food‑to‑go / eat‑in products.

Experience

• Previous experience in food retail is preferred but not essential as we will give you all the training you need to be successful.
• Strong communication and customer service skills.
• A positive attitude and the ability to stay resilient in a busy environment.
• Experience handling cash or working with tills / card machines (training will be provided).
• Flexibility to work shifts between Monday and Sunday.

Qualifications

Training will be provided for suitable applicants.

Benefits

• Employee staff discount
• 4 weeks annual leave pro rata, increasing incrementally to 5 weeks after 5 years of continuous service, plus bank holidays

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